Year: 2019

How will people pay in the future? It’s a legitimate question in this fast-evolving digital payments world. With consumers demanding frictionless, fast and anywhere, any device transactions, innovation in digital...

For the last decade or more, marketers have been chasing the prized millennial market. But the next cohort has arrived—Generation Z—and they’re set to shake things up in almost every...

Customers today want connection. Smart brands realize that customers expect more conversational and human interactions from brands. This leaves marketers with the challenge of creating a personal connection and highly...

Customer experience is evolving at a faster pace than ever before. With consumers demanding quick, seamless branded experiences, what was innovative a few years ago, could be obsolete today.  Savvy...

Every year, exactly this time of year, the retail world braces for Prime Day. Amazon leads with an avalanche of too-good-to-be-true deals (and this year a live concert), while everyone...

Emotions drive human buying behaviour. It’s no secret that an unhappy customer tells ten friends about a bad brand experience and a happy customer showers praise on your brand through...